How to make an Expired Deal Active (manual)
In rare cases where Agway still wants to accept consent for an Expired Deal, do this.
In the interim window between when a past price offer has already expired and new renewal prices are either not known yet or Renewal Deals are not generated yet, there might be rare cases in which Agway wants to accept consent for an Expired Deal. In that case, do this:
- Navigate to the Expired Deal.
- Set "I accept the renewal contract" as "Yes"
- Set "Express Consent Type" to PAPER, I'm guessing? Or to TPV-NV if it was NuView or TPV-CC for CSRs.
- Set "Express Consent Date" to the date you received consent. You'll need to choose the correct date format in the import wizard (e.g. mm/dd/yyyy or yyyy-mm-dd)
- Change the Deal stage to "Consent Active."